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#UserWay

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Antwortete im Thread
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Taylor Arndt

If you’re serious about digital accessibility, ditch the overlays and invest in real, sustainable solutions—like proper coding practices, WCAG compliance, and user testing with disabled individuals.

Read more about the UserWay lawsuit here: lflegal.com/2025/02/userway-ov

#Accessibility #UserWay #Lawsuit #A11y #DigitalInclusion #WebAccessibility (3/3)

Law Office of Lainey Feingold · Another Web Access Overlay Company Sued by a Small BusinessAnother class action lawsuit has been filed by a small business that purchased an overlay monthly subscription, yet still got hit with a lawsuit claiming its website was not accessible. This suit against UserWay by a small online florist, described below, is similar in scope to the class action laws
Antwortete im Thread
Öffentlich *
Adrian Roselli

The #UserWay / #AudioEye CG has continually misrepresented its relationship with the W3C, which I have documented:
adrianroselli.com/2022/09/acce

The CG head doesn’t seem to think there is anything wrong with this behavior. I am of the opinion this behavior violates the @w3c CG rules (on a plane so cannot look it up easily).

So now an #overlay BS document is referenced in a DoJ document.

Yeah, I may be angry.

Adrian Roselli · ‘Accessibility at the Edge’ W3C CG Is an Overlay Smoke ScreenAnother post where I lay it all out in the title. What follows is why I am making this assertion (with a handy table of contents). Timeline 26 May 2022 at 10:58am ET 26 May 2022 at 7:56pm ET 27 May 2022 at 7:38pm ET 28 May 2022 at 5:04pm…
Öffentlich
Adrian Roselli

FT article that references #AudioEye, #accessiBe, #UserWay (#LevelAccess), and #EqualWeb along with #overlays in general:
front-end.social/@tink/1122285

Non-paywall link:
archive.is/MRhll

While it mischaracterizes the crappy algorithms as ‘AI’, the output is still shitty for users regardless of branding.

Front-End SocialLéonie Watson (@tink@front-end.social)"Blind internet users struggle with error-prone AI aids", reports an article in the Financial Times: https://www.ft.com/content/3c877c55-b698-43da-a222-8ae183f53078 #FT has a paywall but three articles can be accessed for free if you register. TLDR is that AI #accessibility widgets over promise and under deliver. Repeatedly. #AI #GenerativeAI #a11y
#accessibility#a11y
Fortgeführter Thread
Öffentlich
Adrian Roselli

[3/3]

Aaron’s is a less acerbic and more hopeful version of my binary “No, ‘AI’ Will Not Fix Accessibility”:
adrianroselli.com/2023/06/no-a

Léonie’s confirms that #UserWay / #LevelAccess has trained its LLM on its own broken code and has not improved since I called it out 8 months ago:
adrianroselli.com/2021/09/user

The point is, these are fallible tools that can be helpful with the right existing knowledge or in absence of anything else.

Adrian Roselli · No, ‘AI’ Will Not Fix AccessibilityIn recent years, a series of new technologies have provided better experiences and outcomes for disabled users. Collectively branded “Artificial Intelligence”, the two biggest breakthroughs have been in computer vision and large language models (LLM). The former, computer vision, allows a computer to describe an image based on extensive training…
#accessibility#a11y
Fortgeführter Thread
Öffentlich
Adrian Roselli

Over in the walled-garden A11y Slack, the IAAP rep there has left this statement and said proper statements will be going out on its socials:
web-a11y.slack.com/archives/C0

Links in post:
• “webpage” accessibilityassociation.org/s
• “European Disability Forum” edf-feph.org/
• “joint statement regarding overlays” edf-feph.org/publications/join

Sorry for the wall of text.

Official IAAP Statement: Today, we became aware of a Zero Project panel session planned by a member of the IAAP DACH chapter about digital accessibility overlays. This session was planned and scheduled without being reviewed or approved by IAAP. We apologize for any distress this has caused our members, the accessibility community, and people with disabilities. To be clear, IAAP has not changed its position on the digital accessibility overlays. IAAP has been clear about our stance on overlays, documented on our governance & position statement webpage. For our European colleagues, we still stand with and in support of our shared agreement with European Disability Forum and our joint statement regarding overlays. One of the challenges in a volunteer-led global association is ensuring that our community leaders understand, support, and adhere to governance positions, policies, and statements. The following actions have been taken: • Requesting the session be removed from the Zero Project program. • Reinforcing and educating what IAAP volunteer leaders and affiliates require content approval before planning, delivering, or hosting events under the IAAP name. • Strengthening the language and intent of our affiliate agreements in supporting the mission and governance positions of IAAP.
#overlay#UserWay#FACILiti
Öffentlich *
Adrian Roselli

Late to the party because I really needed to think about this.

I *believe* what is happening is IAAP is hosting a session promoting #overlays.

It has 7 dudes on a panel:

• One is from #FACILiti (filed SLAPPs against disabled critics).
• One from #UserWay (known for lifting content, failing at WCAG).
• One from #AccessiWay (was so bad I ignored it).

And then three more I’m disappointed to see aligning themselves with this.

What’s the point of IAAP again?

web.archive.org/web/2024012616
[Edited URL]

web.archive.orgIAAP: Accessible Overlays | The Zero Project Conference 2024: Inclusive Education, and ICT
Öffentlich
Adrian Roselli

Utter horseshit framing from #UserWay (now #LevelAccess):

“[‘Accessibility at the Edge’ Community Group] is where W3C is developing, identifying, and categorizing existing and prospective features relating to edge computing technologies in the realm of internet accessibility, including the role of overlays.”

No, @w3c is not doing that. You and #overlay shills are.

Remember, W3C Community Groups do not speak for W3C, and this one in particular is a smokescreen:
adrianroselli.com/2022/09/acce

Adrian Roselli · ‘Accessibility at the Edge’ W3C CG Is an Overlay Smoke ScreenAnother post where I lay it all out in the title. What follows is why I am making this assertion (with a handy table of contents). Timeline 26 May 2022 at 10:58am ET 26 May 2022 at 7:56pm ET 27 May 2022 at 7:38pm ET 28 May 2022 at 5:04pm…
Öffentlich
Adrian Roselli

Eric Eggert has gathered his thoughts on #LevelAccess entering the #overlay market: yatil.net/blog/level-access-us

He also captures how #UserWay works (or doesn’t) on the Beyond Meat site:
youtu.be/xtP-gstvHrI

(Hour long narrated video with flickering that is warned in advance, and no I have not watched it all yet.)

Eric EggertLevel Access crosses the line; buys accessibility overlay company · Eric EggertObservations about Level Access buying UserWay.
#accessibility#a11y
Öffentlich
Tristan

It seems hilariously ironic that, starting this year, my apartment switched to having us pay using another payment portal service, Bilt Rewards, which happens to use #UserWay. I'm happy to report that it's as terrible as always and _NOT_ #accessible, to nobody's surprise. In fact, as someone that's #blind, it just succeeds at cluttering up the page. Thanks, Level Access, for integrating this kind of product into your portfolio and allowing its leader to run your company. Capitalism, man.

Öffentlich
Adrian Roselli

If you purchase a company that has:
• lied about “ADA compliance”,
• stolen content from others,
• relied on false advertising,
• pushed its broken LLM,
• manipulated WAVE checks,
• claimed lawsuit protection,

…and then reward that behavior by making its CEO / founder the president of your own company, then I am wary of claims the behavior will stop.

adrianroselli.com/2021/09/user

Adrian Roselli · #UserWay Will Get You SuedDisclaimer: This post and the headline is my opinion. I provide verifiable facts throughout to inform that opinion. I say this because French overlay vendor FACIL’iti has filed at least two frivolous lawsuits, and given overlay vendors tend to follow the same business practices, it is reasonable to assume UserWay…
#accessibility#a11y#UserWay
Öffentlich
Adrian Roselli

I appreciate that IAAP and the European Disability Forum essentially said #overlays are shit back in May:
edf-feph.org/accessibility-ove

But IAAP allows overlays as members, so it kind of undercuts the message (and assures I will not join).

Which is why I am happy the European Commission has confirmed #overlays are shit:
commission.europa.eu/resources

European Disability Forum · Accessibility overlays don’t guarantee compliance with European legislation - European Disability ForumThe European Disability Forum (EDF) and International Association of Accessibility Professionals (IAAP) have issued a joint statement clarifying the limitations of a technology known as ‘accessibility overlay’ – and warned that this technology does not make websites accessible or compliant with European accessibility legislation. Accessibility overlays enable users to change the way online content looks. […]
#accessibility#a11y#accessiBe
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